Month: March 2021

How can moving your telecommunications to the cloud support your digital transformation?

Many businesses have used PBX to manage their telecommunications. PBX (Private Branch Exchange) simply means that a business can communicate internally or externally and have more phones than the telephone lines. However, having this system provides businesses a host of complications in terms of scaling and reliability. Businesses are now recognising the benefit of the cloud to provide the future scalability and functionality needed to ensure that they are fully engaging in the digital transformation that is happening so fast. Your user experience is enhanced. Your business communications are enhanced when you place this function into the cloud. With virtual local telephone numbers, you can enhance the service you provide your customers, and ensure that your teams have the same read more...

How Do Unified Communications and the Cloud Help the Hybrid Office of the Future?

What seems like a lifetime ago, we all started working from home, spending countless hours in online meetings. Research conducted by the National Bureau of Economic Research Working Paper reported that people were spending on average 48.5 minutes extra each day working and having a further 12.9% more meetings. The paper also concluded that the number of emails being sent had grown considerably. So, if your business had not moved to the Cloud and implemented Unified Communications before the pandemic, then you either did in a hurry last March or you have definitely been struggling to conduct your business away from the office! The loss of a centralised office meant that we all needed to work virtually with online meetings read more...