Why Choose Mode?

Independent telecommunications specialists – we are able to offer our clients the right solutions for their business.

Tailor – made solutions – our 25 years of experience gives us unparalleled expertise when we recommend products.

With 25 years of experience of being an independent supplier of business managed services, we have the telecommunications expertise you need. We offer bespoke solutions for your business and will review your business needs with you during our free consultation.

Service has always been Mode’s key priority: our Account Managers, Engineers and Client Support Team are focused on supporting your teams so that you are maximising the benefit of the Telecommunications we offer you. This is why we focus on your requirements now and for the future.

You will only ever deal with Mode and the flexibility in our product, Simple, which combines equipment and servicing, allows us to expand with you and ensure you are always supported by the telecommunications that support your business operations.

Choosing Mode Communications to supply, install and support your new, innovative office phone system will give your business a strong competitive advantage, making best use of the range of features which are available in today’s market.

The secret to Mode’s success is Simple – it’s all about our people, acting with integrity, respect, investing in relationships and being committed to our clients. Let our team, be your team.

Mode’s Simple Agreement provides our clients with:

SIMPLICITY

  • You sign an agreement with Mode, with a single point of contact
  • Bespoke, to your business, our communications solutions will be focused on what you need
  • All communications devices and any extra services you request, will be supplied directly by us
  • With a UK Call Centre you can be assured that you will receive a fast response should you need us

PEACE OF MIND

  • Client Support Team provides rapid response and instant assistance
  • Independent Account Managers, offer you one point of contact who will understand your business and its needs
  • Outstanding response rate by our industry leading engineers

CHOICE

  • Mode is independent, we will only offer you the solutions that meet your requirements. We take the time to understand your business
  • We can support you with a vast range of additional services including data and marketing solutions and on-hold music
  • Flexibility in your solutions

 

CONTROL

  • Control and transparency of your communications environment with Mode Fraud Monitor, call logging and call recording systems
  • Our on-line billing system allows you to:
    • Monitor call costs
    • Download your bills
    • Restrict call spend
    • Implement rules for your teams