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Can Unified Communications Support a Hybrid Office?

Technology has evolved at an incredible rate, meaning that as we immerse ourselves in digital transformation that has certainly been rapidly increasing as a result of the pandemic, the communications tools at our disposal has meant that our working lives are no longer confined to a desk. However, with rapid tech changes, comes great confusion that we all feel and trying to understand what works for our business can seem like a minefield. What are unified Communications? The definition of Unified Comms or UC articulates how we can connect with different communications systems for our digital workforce, but also supports the collaboration we need in order to perform our jobs! Therefore, whilst we were in lockdown and working remotely, and read more...

How can moving your telecommunications to the cloud support your digital transformation?

Many businesses have used PBX to manage their telecommunications. PBX (Private Branch Exchange) simply means that a business can communicate internally or externally and have more phones than the telephone lines. However, having this system provides businesses a host of complications in terms of scaling and reliability. Businesses are now recognising the benefit of the cloud to provide the future scalability and functionality needed to ensure that they are fully engaging in the digital transformation that is happening so fast. Your user experience is enhanced. Your business communications are enhanced when you place this function into the cloud. With virtual local telephone numbers, you can enhance the service you provide your customers, and ensure that your teams have the same read more...

How Do Unified Communications and the Cloud Help the Hybrid Office of the Future?

What seems like a lifetime ago, we all started working from home, spending countless hours in online meetings. Research conducted by the National Bureau of Economic Research Working Paper reported that people were spending on average 48.5 minutes extra each day working and having a further 12.9% more meetings. The paper also concluded that the number of emails being sent had grown considerably. So, if your business had not moved to the Cloud and implemented Unified Communications before the pandemic, then you either did in a hurry last March or you have definitely been struggling to conduct your business away from the office! The loss of a centralised office meant that we all needed to work virtually with online meetings read more...

How to make your office Covid secure

So hopefully we are all going back to work-we say with bated breath. However, whatever happens, businesses must prepare for the return to the office and make sure that they have implemented all the safety procedures they can so that their teams feel safe to return to the office. Mode took a look at the measures we should all be considering in implementing: Review your risk assessment. Now is the time to review this as you should be including Covid into your risk assessment. Consider the following: identify what work activity or situations might cause transmission of the virus. think about who could be at risk. decide how likely it is that someone could be exposed. act to remove the read more...

How VoIP benefit your teams working from home?

Remote working has been a challenge for many businesses throughout the pandemic. Working from home has its appeals, but when your business is thrust into a pandemic and your teams are suddenly working remotely, you can be presented with challenges as to how to work and how to collaborate productively. Voice over the Internet Protocol (VoIP) is a high performing, robust communications system that enables businesses to work remotely but ensuring their teams have the capability to function efficiently at work as if they were in the office. What is VoIP? Simply put, Voice over the Internet Protocol (VoIP) is unlike the on-premises communications system, it is entirely run from your internet and means you do not need any equipment read more...

New Ways to Communicate with Your Teams Whilst Working from Home

Last year we were all thrown into the world of working from home and whether you offered that as business before, or had never allowed it in the past, we all experienced the panic to support our remote working teams and have the tools in place for our business to continue to function. 2021 offers hope in the fact that with a vaccine ready and being implemented, we will hope to return to our offices and teams. However, for now we all continue to work from home and maybe take time to consider how we best communicate together. So, Mode has compiled our top 5 tips on how to keep your teams engaged and communicative. Create a time in the read more...

The Emerging Telecoms Trends of 2021

So many things have changed in 2020 and the pandemic has changed the way we work and communicate. Mode looks at the telecommunications trends we all need to look out for in 2021 that will continue to shape the way we all communicate. 5G T Mobile has committed to offering nationwide 5G coverage by the end of next year which means all its rivals will be desperately trying to compete! However, this is the most prominent telecoms trend, and this is only going to get bigger into 20201 as carriers race to prepare their 5G networks and manufacturers try to introduce more 5G-capable devices to the market. Edge Computing Companies have needed to do business in a different way this read more...

Are Cloud Telecommunications Secure?

Technology has been rapidly changing in recent years and businesses have been increasingly relying on the Cloud to support their processes with 80% of the budget committed to Cloud Services because of the flexibility and scalability it provides compared to in-house equipment. However, how secure is your telecommunications if it is hosted in the cloud? Obviously there are concerns over Cloud Telecommunications as your businesses calls and messages are all passed through your Cloud Service providers data centres and you do not want hackers do have the capability in any way of being able to access any of your sensitive data! McAfee conduct a Cloud Security Survey every year, surveying 1,400 IT decision makers to identify their security issues. This read more...