OpenScape Office

OpenScape Office has become a seamless communications system after combing all programmes and applications into one, including phone calls, voice and text messages, conferencing and fax. Having one system to suit a range of requirements will allow your staff to perform more efficiently, producing an increase in better quality work.

OpenScape Office MX is fantastic because it unites cutting-edge digital and IP technology with a straightforward interface that is simple to operate. Essentially, the aim is to enhance the overall operation of your company to maximise financial savings and reduce wasted time.

There are many benefits to OpenScape Office, including greater customer and employee satisfaction, an increase in sales opportunities, reduced outgoings and simple installation. Give us a call if you would like more information.

SOME OF THE MAIN FEATURES OF OPENSCAPE OFFICE MX APLLICATION SUITE:

Presence

Presence is great because it lets each staff member set their availability, for instance if they are in a meeting, currently on a phone call or away from the office.

Microsoft Outlook Plugin

This application integrates seamlessly with Microsoft Outlook so that calls, faxes, instant messages, calendar etc. can all be viewed alongside emails in a single screen.

Directories

OpenScape Office pulls all contacts across different apps and devices into one directory. This will help staff save time.

Favourites List

As the name suggests, this function allows users to group their key contacts into one place using a drag and drop feature. In addition, users can prioritise their messages/voicemails based on favourite contacts.

Fax Message Box

 Users can respond to their faxes just as easily as they’d reply to an email with the Personal Fax Box feature.

OTHER FEATURES:

  • Personal call journal
  • Personal notifications
  • Conference management
  • Instant messaging
  • Live call recording etc.

Click here to download the OpenScape Office MX Factsheet